Use case

Answering every lead, whatever the hour

A portal lead arrives on a Sunday at ten at night. The agency sees it Monday morning, calls Monday afternoon, and the buyer has already viewed with someone else. The problem isn't the agent: nobody can be on duty at ten at night. A machine can.

Sound familiar?

If two of these sentences get said in your company, this process is costing you money every week.

Portal leads land in an inbox everyone sees and nobody owns.
Outside office hours and at weekends nobody answers — which is when most of them arrive.
Nobody can say how many leads came in last month, or what became of them.
The agent spends the morning calling people who were looking for something else.

How we do it

We collect the leads where they land
Portals, website form, WhatsApp, phone. They all come in through one place, with their source recorded — which is what later tells you which portal brings clients and which brings noise.
The assistant replies and qualifies
It answers straight away with the property's real details, asks the questions your best agent would ask — budget, financing, timing, area — and offers a viewing in the actual gaps in your diary.
The agent gets what deserves a call
With the whole conversation in front of them, not a three-field record. The rest stays on automatic follow-up, and comes back the day the client moves.

The assistant closes nothing and signs nothing: it sets things up and hands over. And it says it's an assistant — passing it off as a person exposes you legally, and shows at the first question it can't answer.

A rough order of magnitude

60 leads a month × 12 min of qualifying

= 12 hours of agent time a month

An estimate, not a measurement: these are starting assumptions, not a result obtained somewhere else. Swap the numbers for yours — that's exactly where the audit starts.